Resource Specialist (Social Work)

Community Services · Biddeford, Maine
Department Community Services
Employment Type Full-Time - 40 hours
Minimum Experience Mid-level
Compensation $17.00 per hour

The Southern Maine Agency on Aging is seeking a Resource Specialist who is knowledgeable about available community resources for older persons and adults with disabilities with a focus on diverse and underserved populations within our community. The Resource Specialist works as an integral member of the Community Services team providing information and referrals to community supports in Cumberland and York counties. The Resource Specialist collects demographic information and screens for benefit program eligibility. The Resource Specialist provides a brief, supportive interaction for clients who may be struggling with isolation, mental health, cognitive, or physical issues and makes referrals as appropriate for further assistance. Most interactions take place over the phone; due to COVID 19 there is currently no in person contact with clients at this time.

 

Education/Knowledge Requirements:

  • Post-secondary education in a related field, or the equivalent in education and related work experience, required.
  • At least two years of community experience in working with older people, adults with disabilities and caregivers with demonstrated knowledge of resources and benefit programs preferred.
  • Understanding and adherence to the concept of client-centered support and assistance.
  • Critical thinking skills such as analytical and problem solving skills to assess and evaluate situations required for position.
  • Excellent writing, communication, listening and interpersonal skills as Specialist interacts with a wide variety of staff, consumers, family members, care partners, community service providers and other agencies.


Cover letter and resume will be accepted until the position is filled. 

SMAA is an equal opportunity employer


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  • Location
    Biddeford, Maine
  • Department
    Community Services
  • Employment Type
    Full-Time - 40 hours
  • Minimum Experience
    Mid-level
  • Compensation
    $17.00 per hour